Trained technicians come to assist your crew with product installation, utilization of Samson tools, and crew training to ensure proper care and handling of synthetic ropes.
Technicians will survey all correlating hardware that contacts your synthetic rope products during use to ensure that all surfaces are in adequate working condition. Technicians can also analyze existing hardware and evaluate the appropriate
measures for conversion from wire to synthetic lines.
Options for on-site crew training and certification in a wide range of line usage techniques and splicing are available.
Samson's technicians are trained in a wide range of rope applications and can help with application-specific damage investigations. Upon completion, Samson will deliver a detailed inspection report of the line's overall disposition and recommended action.
In these challenging times, Samson has invested in a wide range of tools that enables remote support and inspections. As a result, Samson completes well over 500 remote support inspections, installations, and services annually and will continue this service into the future.
Based on the assessed condition and damage present, Samson technicians will offer suggested maintenance to ensure your products are safe for continued use. These items—such as rotation, end-for-ending, and repair—can extend the life of your
products or reduce risk during use.
LINE CROPPING & REPAIR
When needed, our certified technicians can deploy, crop, and repair products in the field. Samson also offers remote training and certification of your personnel on-site.