GLOBAL DEDICATED LINE INSPECTION, REPAIR & TRAINING
Through years of experience and close customer support, Samson's service team is highly trained and familiar with a wide range of safety procedures from the industries we serve. Our technicians and field sales team are equipped with appropriate PPE and
carry many safety accreditations to enable in-field support, including TWIC, BOSIET, OPITO, and MSHA. This knowledge and experience reinforce our emphasis on safety – for ourselves and every customer we serve.
Explore our comprehensive field services below, all aimed at ensuring industry-led safety standards and optimal performance in every sector. Additionally, our expertise extends to winch repair, rope inspection, and synthetic rope repair, providing quality
solutions for all customer needs. Discover more about these services below.
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INSTALLATION SUPPORT
Samson technicians will oversee and ensure lines are installed in an appropriate manner. Samson will provide live training of customer personnel on all key operational and maintenance considerations related to product liability and safety.
EQUIPMENT/RETROFIT SURVEY
Technicians will survey all correlating hardware that contacts your synthetic rope products during use to ensure that all surfaces are in adequate working condition. Interested in converting to synthetic lines? Technicians can also analyze
existing hardware and evaluate the appropriate measures for conversion from wire to synthetic lines.
CREW TRAINING
Samson field service can provide on-site and remote training sessions for key personnel who handle or repair synthetic lines. Training topics include:
- Synthetic rope inspection
- Safe rope handling
- Splicing & Repair
- Samson service tools
ONSITE/REMOTE INSPECTIONS
Samson's technicians are trained in a wide range of rope applications and can help with application-specific damage investigations. Inspections can be carried out in the field or can be handled online depending on your needs. Upon completion, Samson will
deliver a detailed inspection report of the line's overall health status and any recommended repairs or actions.
Check out Samson's digital inspection & line management software:
ICARIA
MAINTENANCE RECOMMENDATIONS
Based on the assessed condition and damage present, Samson technicians will offer suggested maintenance to ensure your products are safe for continued use. These items—such as rotation, end-for-ending, and repair—can extend the life of your
products or reduce risk during use.
LINE CROPPING & REPAIR
When needed, our certified technicians can deploy, crop, and repair products in the field. Samson also offers remote training and certification of your personnel on-site.
From remote inspection and rope line installation to comprehensive retrofit surveys, trust our team to deliver exceptional results. Whether you require rigging solutions or crew training, trust Samson Rope’s team of field service specialists.
SPLICE CERTIFICATIONS
Samson technicians are master splicers and can provide on site or online splice training for Samson rope splices. Splice certifications are available for trained and verified personnel.
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